Cancelling Internet--Can I keep my att.net email? | AT&T Community Forums (2024)

Hello--I am moving to an area that does not have ATT access, so I am changing internet providers. I have had my att.net email for 20 years and have many many saved items that are important. Will I lose my email account? Also, can I transfer the entire 20 years worth of emails to a new gmail account if I can't keep the att.net address?

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2 years ago

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230.4K Messages

3 years ago

We're going to miss you, @CQBowers!

On the bright side, you can still keep your AT&T email address indefinitely after cancelling your internet service.

After cancelling your service, you may lose access to some of our support services. We strongly recommend following these helpful tips to ensure you retain access to your account.

If you have any other questions or concerns in the future, feel free to reach out!

Thank you for being the best part of AT&T!

Raiden, AT&T Community Specialist

New Member

1 Message

2 years ago

How do I actually get to keep the email address if i am with a different provider?

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Cancelling Internet--Can I keep my att.net email? | AT&T Community Forums (2024)

FAQs

Cancelling Internet--Can I keep my att.net email? | AT&T Community Forums? ›

Yes, you will be able to keep your email as long as your account is in good standing. If there is a balance owed on the AT&T internet account, you will lose access to the email until it is resolved. We have more information on keeping your email after cancelling your AT&T service which is called a free email.

Can you keep your AT&T email address if I cancel service? ›

When you cancel your AT&T account, you'll still have access to your email, as long as your account is left in good standing. If there's a balance owed on the account, you'll lose access to the email until it's resolved.

Will AT&T let me keep my email address? ›

You can definitely keep your att.net email as long as you leave ATT with your account in good standing.

Can you have AT&T email without service? ›

To answer your question, yes you will be able to keep your AT&T account if you cancel your AT&T service it's associated with. You can check here for more information on how to keep your free email account.

Can I keep my SBCGlobal net email address if I cancel AT&T? ›

As much as we'd hate to lose you, yes, you will still have access to your email account after cancelling your service, as long as it's left in good standing (meaning there is no balance owed).

Can I keep my old email address if I change Internet providers? ›

The fate of your email address post-switch can vary greatly. Some ISPs may allow you to retain your email address either for free or for a fee. Others might not be as generous, potentially deleting your account and all associated messages without offering an option to keep them.

Can I keep my email address if I leave my broadband provider? ›

If you switch to another company for your internet service, but want to keep using the email address you were given by your old provider, they will still be providing you with a service. Some companies charge for this.

Is att.net a valid email address? ›

Is Att.net a Suspicious Domain? The mail domain att.net is valid, has proper DNS MX records (ff-ip4-mx-vip2.prodigy.net), and is able to accept new email. Att.net is a popular email service commonly used for personal account creation.

How do I transfer my att.net email to Gmail? ›

Log in to your AT&T email account. Click on the gear icon on the top right corner of the screen and select “Settings”. Click on the “Accounts” tab and then click on “Add a forwarding address”. Enter your Gmail address and click “Next”.

Do you have to pay for att.net email? ›

Ready for your new email address? It's totally free. You can choose between the @currently.com or @att.net domain.

Can I keep my AT&T email if I switch to Verizon? ›

You can keep your old Email address after you cancel your account.

Can I keep my AT&T email if I switch to Comcast? ›

Yes, you can keep your email account if you switch ISPs, as long as the account is left in good standing. We have more details and helpful tips in this handy article.

Can I keep my BellSouth net email address if I leave AT&T? ›

ATTHelp. Hi, @areddick, we would be happy to help shed some light on your AT&T email. You are able to keep your AT&T email that was associated with your account, as long as your AT&T account is closed in good standing.

Can you keep a SBCGlobal.net email address? ›

To answer your question, Yes you can keep your email address even when you cancel your internet account. Please note that you can access your email address a long as your account is in good standing. If there i a balance owed on the internet account, you will lose access to the email until it is resolved.

Is SBCGlobal net the same as AT&T net? ›

SBCGlobal is an internet and email provider with a long history. SBCGlobal was formerly called Southwestern Bell Inc., before changing their name to SBCGlobal in 1995. Later, the SBC Global company officially changed their name to AT&T in 2005.

Can I still use SBCGlobal.net email? ›

SBCGlobal.net mail is an email service that was previously offered by SBC Communications, which was later acquired by AT&T. If you have an SBCGlobal.net email account, you can access your email through AT&T's webmail service or through an email client like Mailbird, Microsoft Outlook or Apple Mail.

What happens if I cancel AT&T service? ›

You'll have to pay an Early Termination Fee (ETF) if you cancel before the end of your service commitment. We prorate your ETF for each full month you complete.

How do I transfer my AT&T email to Gmail? ›

Log in to the Gmail account you wish to use to move your AT&T emails first. Click on the gear icon after that, and choose “See all settings” from the settings menu. Select the “Accounts and Import” option to continue. Choose the email address you want to add to your Gmail account, then click Add Mail Account.

What happens if I cancel my AT&T account? ›

You're responsible for all fees and charges incurred through cancellation and must return any leased equipment. If you cancel after 14 days and are subject to a term commitment, you must pay service fees and other charges incurred, including an ETF. To cancel service: Be sure that the account owner calls us at 800.288.

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