Full Fix: Att.net email not working with Outlook (2024)

by Milan Stanojevic

Full Fix: Att.net email not working with Outlook (1)

Milan Stanojevic

Windows & Software Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He's a PC enthusiast and he... read more

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1

  • Outlook is a reliable email client, but that doesn't mean it is bug-free.
  • For example, we will be discussing what to do when Outlook doesn't work with your ATT mail.
  • To read more about this type of software, check out our dedicated Email Hub.
  • If you need more on-the-point help, head over to our Outlook Fix page.

Full Fix: Att.net email not working with Outlook (2)

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Many users use att.net email, but sometimes this email provider might not work properly with Outlook. This can be a problem, but in today’s article, we’ll show you how to fix this issue on Windows 10.

Att.net email has a number of users, but some of them reported various issues with att.net mail and Outlook. Speaking of issues, here are some common problems that users reported:

  • att.net email not working with Outlook 2010 – This issue can affect almost any version of Outlook, and Outlook 2010 isn’t an exception. However, you should be able to fix the problem using one of our solutions.
  • att.net email won’t send – Sometimes your att.net emails can’t be sent at all. However, you might be able to fix the issue by reconfiguring your att.net account.

Att.net email not working with Outlook, how to fix it?

  1. Make sure that your account is properly configured
  2. Check your antivirus
  3. Use IMAP instead of POP account
  4. Remove your email profile
  5. Use webmail or a different email client
  6. Start Outlook in Safe Mode
  7. Switch to Google DNS

1. Make sure that your account is properly configured

Sometimes att.net email isn’t working with Outlook because the email account isn’t configured properly. This is a common problem with almost any email provider, but you can fix it if you properly configure your email account. To add an att.net email account to Outlook, you need to do the following:

  1. Open Outlook and go to File > Add Account.
  2. Now choose Manual setup or additional server types.
  3. Select Pop or IMAP and enter the desired display name and your email address.
  4. Set the account type. You can use IMAP or POP3.
  5. Depending on the selected account type, you configure your incoming and outgoing server:If you’re using IMAP server, use the following settings:Incoming mail server:imap.mail.att.net
    • Outgoing mail server: smtp.mail.att.net
    • As for POP3 server, use the following data: Incoming mail server:inbound.att.net
    • Outgoing mail server: outbound.att.net
  6. Enter your full email address and paste your secure mail key. Make sure to check to Remember password and Require logon using Secure Password Authentication.

After setting the server, you just need to configure ports and a few more settings:

  1. Click More Settings and check My outgoing server (SMTP) requires authentication. Now select Use same settings as my incoming mail server.
  2. Now you just need to configure your ports. For incoming server use: 993 (for IMAP) or 995 ( for POP3).
    For outgoing server enter: 465 (works for both IMAP and POP3).In Use the following type of encrypted connection section,select SSL for both Outgoing and Incoming server.
  3. After doing that, click OK and then Next. Outlook will now test your connection. If everything is in order, click Finish.

As you might’ve noticed, we mention that AT&T email requires a secure mail key in order to create a new email account. This is a security feature that should provide extra security to your email client.

If you don’t have a secure mail key generated, you’ll stop the account creation process and generate the secure mail key. This process is quite simple, and you can do it in a minute or two. To generate a secure key, do the following:

  1. Go to your AT&T profile and choose Sign-in info.
  2. Select your email account and scroll to the Secure mail key section and select Manage secure mail key.
  3. Select your email address, and click Add secure mail key. You can set a nickname for that secure mail key in order to recognize it in the future.
  4. Choose Create secure mail key and click Copy secure mail key to clipboard. Click OK.
  5. Go to your email client and use the secure mail key instead of your password.

This procedure might be a bit overwhelming at first, but if you follow the instructions carefully you should be able to add and configure your att.net email without too much hassle. Just be sure to create a secure mail key and have it available when needed.

2. Check your antivirus

Before we start fixing this issue, it’s always a good idea to check your antivirus and make sure that it’s not interfering with your applications. Third-party antivirus tools can cause issues to appear, and in order to fix them, you’ll need to disable certain antivirus settings.

If that doesn’t work, your next step would be to disable your antivirus altogether. In the worst-case scenario, your only option might be to uninstall your antivirus. If removing the antivirus fixes the issue, you should seriously consider switching to a different antivirus.

3. Use IMAP instead of POP account

As you might know, there are two types of email accounts, IMAP and POP, and IMAP is newer between the two. As a newer standard, it also offers certain features, such as the ability to sync your emails across all devices.

With the introduction of IMAP, the POP standard became outdated, and many email providers are moving away from it, including AT&T. If you have any issues with att.net email and Outlook, it might be because you’re using a POP account.

To fix that, you need to change your account settings in Outlook and set your email to use the IMAP server. To see the addresses and ports related to the IMAP server, check Solution 2.

After switching to an IMAP account type, the problem should be resolved.

4. Remove your email profile

If your att.net email isn’t working with Outlook, you might be able to fix the problem simply by removing your email account and recreating it. Removing your profile will remove files stored locally on your PC, but all your email messages that are on the server will be preserved.

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To remove your profile you need to follow these steps:

  1. Go to File > Account Settings > Manage Profiles.
  2. Now click on Show Profiles. Select your account and click Remove.

After doing that, add your att.net email by following the steps from Solution 2. Once your account is added again, check if the issue is still there.

5. Use webmail or a different email client

If you’re still having problems with att.net email and Outlook, you might want to try using the webmail version as a temporary workaround. Webmail version doesn’t require any configuration, and while it might not be as convenient as Outlook, it should allow you to check your emails without issues.

If you prefer using email clients andwant a proper Outlook replacement, you might want to try out Mailbird.

This amazing tool brings everything you may ever need to enjoy fast, efficient, and secure email sending and receiving, including encryption, message translation, calendar and tasks, notes, and more.

With all of these tools, it can double as both an email client and a personal information manager, just like Outlook.

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6. Start Outlook in Safe Mode

If att.net email is not working with Outlook, the issue might be Outlook settings or add-ons. Sometimes these add-ons can interfere with Outlook and cause issues to appear. To check if your settings or add-ons are the problems, we advise you to start Outlook in Safe Mode. This is quite simple to do, and you can do it by following these steps:

  1. Press Windows Key + R and type Outlook /safe.
  2. Press Enter or click the OK button.
  3. When a new window appears, click OK to continue.

Outlook will now start, and you should check if the issue still appears. You can also start Outlook in Safe Mode by doing the following:

  1. Locate Outlook shortcut.
  2. Press and hold the Ctrl key and start Outlook. Once you do that, Outlook will start in Safe Mode.

If the issue doesn’t appear in Safe Mode, it means that one of your settings or add-ons was causing the problem, so you need to find it and disable it.

7. Switch to Google DNS

  1. Click the network icon on your Taskbar.
  2. Select your network.
  3. Choose Change adapter options.
  4. List of all network connections on your PC will now appear.
  5. Right-click your network and select Properties.
  6. Select Internet Protocol Version 4 (TCP/IPv4) from the list and click the Properties button.
  7. Select Use the following DNS server addresses.
  8. Enter 8.8.8.8 as the Preferred and 8.8.4.4 as Alternate DNS server.
  9. Click OK to save changes.

In some instances, the problem with att.net mail can be caused by your DNS. However, users reported that they managed to fix the problem simply by switching to Google’s DNS.

After saving the changes, check if the issue with att.net email and Outlook is resolved.

Many users use AT&T, and if att.net email isn’t working with Outlook, you should be able to fix this issue using one of our solutions.

The above-mentioned solutions also work if you have encountered the following issues:

Att.net email not syncing in Outlook – Some users reported that the emails they received from ATT.net don’t sync when using Outlook.

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If the advices above haven't solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. After installation, simply click the Start Scan button and then press on Repair All.

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    Full Fix: Att.net email not working with Outlook (10)

    Newsletter

    Full Fix: Att.net email not working with Outlook (2024)

    FAQs

    How do I sync my att.net email with Outlook? ›

    Open Outlook, select File, then Add Account. Choose Manual setup or additional server types.
    ...
    Enter the server information.
    1. Account Type - Select IMAP or POP3.
    2. Incoming mail server - Enter imap.mail.att.net (IMAP) or inbound.att.net (POP3).
    3. Outgoing mail server - Enter smtp.mail.att.net (IMAP) or outbound.att.net (POP3).
    7 Sept 2022

    Does att.net work with Outlook? ›

    Att.net supports IMAP / SMTP

    net's webmail interface! You can check your email and send messages using other email programs (like Mailspring, Outlook Express, Apple Mail, or Mozilla Thunderbird).

    Why is my att.net email not working? ›

    Check the settings of your firewall, antivirus programs, and anti-spyware software. They can cause a conflict with email programs and web browsers. Disable them one at a time and try to access your email. Don't forget to turn them back on once you know they aren't causing the problem.

    What happened to my att.net email account? ›

    att.net is now currently.com. Make it your own. It's easy to personalize your news feed, manage your AT&T services, and more.

    Is AT&T net a POP3 or IMAP? ›

    POP3 and IMAP email settings
    Email protocolInbound serverSSL
    POP3inbound.att.netYes
    IMAPimap.mail.att.netYes
    14 Dec 2021

    What are IMAP settings for att.net email? ›

    Email Settings for Att.net
    • Server: imap.mail.att.net.
    • Port: 993.
    • Security: SSL/TLS.
    • Username: Your full email address.
    • Password: Your password.

    What are the POP and SMTP settings for AT&T net? ›

    AT&T SMTP Settings
    OptionDescription
    SMTP Host:For POP3 - outbound.att.net For IMAP - smtp.mail.att.net
    SMTP Port:For POP3 - 465 For IMAP- 465 or 587
    SMTP Username:Your full email address (name@domain.com)
    SMTP Password:Your secure mail key (for some mail programs, your email account password may work as well)

    Is att.net being discontinued? ›

    No, ATT is not discontinuing att.net email addresses. Yahoo has been the email provider for att.net addresses for many years now.

    What does IMAP mail att.net is not responding mean? ›

    The error you're experiencing is related to your email settings. Restarting your device may really not resolve the issue as what you would need to do is to check your current email settings which is readily available from your email provider. There are normally two types of email settings, IMAP and POP.

    How do I get my att.net email back? ›

    Access your email on the web
    1. Go to currently.com.
    2. Select Mail.
    3. Enter your email address and password.
    4. Get your authentication security code. If you have more than one phone number on your account, choose which number should get your code.
    5. Enter the code and click Submit to sign in.
    9 Nov 2020

    What is going on with AT&T Yahoo Mail? ›

    As an old Yahoo contract with AT&T gets unwound amid the formation of the new mega-brand Oath, Yahoo accounts will no longer be accessible through AT&T email addresses (or those of any A&T subsidiaries).

    How do I update my att.net email? ›

    Learn how to update your email address

    Go to Profile and then Contact info. Select the Email tab. In the User ID (formerly AT&T Access ID) email section, select Edit. Enter the email and select Save.

    Can I still use my att.net email? ›

    A common question we are asked is, "Can I keep my email if I cancel my service." The Answer: Yes you can! If you cancel your AT&T Internet account, you will still have access to your account as long as your account is in good standing.

    Is there an app for att.net email? ›

    What devices can I use with the myAT&T app? You can use the app on compatible tablets and smartphones with: iOS 12.1 and up. Android® 5.0 and up.

    Is AT&T email going away? ›

    The Classic version of AT&T Mail will be replaced by our new version on Oct 1, 2021. So it's time to upgrade, before you lose your email access. Failure to upgrade your AT&T account, your account will be permanently shut down.

    Is Yahoo and att.net the same? ›

    Is Yahoo part of AT&T? Yahoo is no longer part of AT&T and was sold to Verizon. In 2021, it changed hands again, and it was bought out by a private equity firm called Apollo.

    What email format is AT&T? ›

    Email formats

    Our AT&T emails are multi-format, which includes both text and HTML. If your email is set up to accept and read HTML emails, you will see the HTML format. Otherwise, you will see the text format.

    What should my IMAP settings Be Outlook? ›

    Outlook.com does not require Secure Password Authentication (SPA).
    1. IMAP server name outlook.office365.com.
    2. IMAP port 993.
    3. IMAP encryption method TLS.
    4. POP server name outlook.office365.com.
    5. POP port 995.
    6. POP encryption method TLS.
    7. SMTP server name smtp-mail.outlook.com.
    8. SMTP port 587.

    What is AT&T outgoing SMTP server and port? ›

    Outgoing email server - smtp.mail.att.net. Port - 465.

    How do I find my SMTP and IMAP settings? ›

    Outlook for PC

    In Outlook, click File. Then navigate to Account Settings > Account Settings. On the Email tab, double-click on the account you want to connect to HubSpot. Below Server Information, you can find your incoming mail server (IMAP) and outgoing mail server (SMTP) names.

    Should I use POP IMAP or SMTP? ›

    Summary of the SMTP, IMAP, and POP3 Email Protocols

    SMTP is the industry standard protocol for sending email. If you're looking to send email, then you'll use SMTP instead of IMAP. An SMTP relay service can help you send email without having to build your own SMTP server.

    Should I use SMTP or POP? ›

    When should I use POP? Use POP if you want to access your mail from only one device. SMTP is a protocol used in sending e-mail and is usually used in conjunction with one of the other two protocols, POP or IMAP for receiving emails.

    What is difference between SMTP and POP in email? ›

    SMTP is a push protocol, while POP3 is known as a pop protocol. SMTP sends the email from the sender's device to the receiver's mailbox, and POP3 retrieves and organizes emails from the receiver's mail server to the receiver's computer.

    How do I transfer my att email to Gmail? ›

    how to forward my att.net email to my gmail account
    1. Click the settings gear -> more settings -> mailboxes -> click the account you want to forward under mailbox list. ...
    2. In the Forwarding section enter the email address you want to forward to and click the verify button.
    13 Aug 2019

    Has att internet Been Hacked? ›

    A cybersecurity firm says it has intercepted a large, unique stolen data set containing the names, addresses, email addresses, phone numbers, Social Security Numbers and dates of birth on nearly 23 million Americans. The firm's analysis of the data suggests it corresponds to current and former customers of AT&T.

    Is att.net the same as att com? ›

    Both the @att.net and @currently.com email addresses are part of the AT&T email family. The @att.net email address can be used for users with AT&T services (like Uverse, DirecTV, DSL, etc.) and users who just need to use a free email account.

    Why is IMAP not working outlook? ›

    Incorrect IMAP configuration settings are the main reason that gives rise to the IMAP connection error. You need to enter the correct values for proper connection to the IMAP server. Disruption in the client-server connection due to the hindrance of Antivirus and firewall programs can also pop this error.

    Why is my IMAP not responding outlook? ›

    Although there is no specific single reason behind this error, it can occur due to wrong email settings or minor issues with the email server or internet connection, such as: The mobile application faces errors. The SSL certificate is disabled, which very crucial security component for network connections.

    Why is my IMAP email not working? ›

    IMAP settings incorrect

    Confirm the IMAP server and port is correct. Most IMAP ports will be 993 or 143. Verify the server meets the technical requirements for connecting via IMAP and SMTP. Your IT team might only allow certain IP addresses to connect with your inbox.

    How do I recover my att email 2022? ›

    Here are the steps:
    1. Go to att.com/myatt.
    2. Select Forgot password?
    3. Fill out the password info.
    4. Choose security questions or temporary password and follow the prompts. If you choose a temporary password, we'll let you know where we sent it.
    5. Create your new password.
    3 Sept 2022

    Is Yahoo updating email Accounts 2022? ›

    Did Yahoo make changes in the 2022 version? Although Yahoo has made so many changes when it comes to version 2022, then there are no such changes yet. In this post, we will discuss the modifications which this service will be making to their email account login procedure.

    Why is my Yahoo att email not working? ›

    Clear Cache and Cookies - The most common fix. Update Your Browser - many features are only compatible with the latest browser and we recommend updating it. Test signing in to your webmail using another browser. Disable browser tools or add-ons - varies by device and browser.

    How do I get my Yahoo Mail back to normal? ›

    Switch between basic and full-featured Yahoo Mail
    1. Click the Settings icon. | select More settings.
    2. Near the bottom left, click Switch to basic Mail.
    3. Click Switch to basic Mail again to confirm.

    Do I need to upgrade my AT&T email? ›

    Failure to upgrade your AT&T account, your account will be permanently shut down.

    Who handles att.net email? ›

    Now, a while back, AT&T sold the management of their email addresses to Yahoo. Yahoo now owns/manages all att.net/sbcglobal.net/pacbell.net addresses.

    How do I access my att email without Yahoo? ›

    Access your email account anywhere you have web access
    1. Go to currently.com.
    2. Select Mail.
    3. Enter your email address and password.
    4. Select Sign In. To stay signed in, select Keep me signed in.
    18 Sept 2020

    How do I fix my email not working? ›

    Troubleshooting steps
    1. Step 1: Update your Gmail app. To get the latest fixes on problems with sending or receiving mail, update your Gmail app.
    2. Step 2: Restart your device.
    3. Step 3: Check your settings.
    4. Step 4: Clear your storage. ...
    5. Step 5: Check your password. ...
    6. Step 6: Clear your Gmail information.

    How do I sync my AT&T email to my computer? ›

    Set up Windows Mail for AT&T email
    1. In Windows Mail, press Windows key + C to access Charms Menu.
    2. Select Settings > Accounts.
    3. Choose Add an account.
    4. Select Yahoo!.
    5. Complete Account Info: AT&T email address (YourName@att.net) ...
    6. Select Connect. If you provided the sign in info, your AT&T email will sync with Windows Mail.
    7 Sept 2022

    How do I set up AT&T Yahoo Mail in Outlook 365? ›

    In Outlook, select File > Add Account. Choose Manual setup or additional server types. Select Pop or IMAP.
    ...
    Complete the Log In Information:
    1. User Name - Enter your full email address.
    2. Password - Enter or paste your secure mail key.
    3. Check Remember password and Require logon using Secure Password Authentication.
    29 Nov 2020

    How do I link my AT&T email? ›

    Once you complete the steps, we may send you a one-time code. Enter this code to finish linking the accounts.
    ...
    Here's how:
    1. Go to your myAT&T account overview. Sign in, if asked.
    2. Choose Combine all your AT&T accounts to one ID.
    3. Follow the prompts to complete the process.
    22 Sept 2022

    How do I forward my att email to Outlook? ›

    Click the settings gear -> more settings -> mailboxes -> click the account you want to forward under mailbox list. The pane on the right has the settings for that account which include the setting for forwarding. In the Forwarding section enter the email address you want to forward to and click the verify button.

    Why isn't my email syncing on my computer? ›

    Check advanced mailbox settings

    Select Manage Accounts and select your email account. Select Change mailbox sync settings > Advanced mailbox settings. Confirm that your incoming and outgoing email server addresses and ports are correct.

    Is att and Yahoo the same email? ›

    All att.net email is processed by Yahoo, who AT&T pays to provide that service.

    Why is my Yahoo Mail not syncing with Outlook? ›

    If you encounter an error syncing your Yahoo Mail account to Outlook, you will need to manually enter in your Yahoo Mail settings, such as POP number, by clicking "Manually configure server settings" on the error screen.

    How do I get my Yahoo email to work with Outlook? ›

    Adding your Yahoo Mail account to Outlook for Microsoft 365, Outlook 2019, and Outlook 2016 takes just a few steps.
    1. Go to the File tab.
    2. Select Info, and then select Add Account.
    3. Enter your Yahoo Mail address, and then select Connect.
    4. Enter your app password. ...
    5. Select Connect.
    25 Apr 2022

    What is the Yahoo Mail server for Outlook? ›

    Server: imap.mail.yahoo.com. Port: 993.

    Can I still use an att.net email? ›

    On the bright side, you can still keep your AT&T email address indefinitely after cancelling your internet service. After cancelling your service, you may lose access to some of our support services. We strongly recommend following these helpful tips to ensure you retain access to your account.

    What app do you use for att.net email? ›

    What devices can I use with the myAT&T app? You can use the app on compatible tablets and smartphones with: iOS 12.1 and up. Android® 5.0 and up.

    What is the email domain for AT&T? ›

    Your AT&T email can end with any of these domains: @ameritech.net. @att.net. @bellsouth.net.

    What is POP3 and IMAP? ›

    Full Form. POP3 is an abbreviation for Post Office Protocol 3. IMAP is an abbreviation for Internet Message Access Protocol. Introduction. The POP is an Internet standard protocol on the application layer that the local email clients use for retrieving emails from any remote server over the TCP/IP connection.

    How do I change email forwarding settings in Outlook? ›

    In the Options menu, select Mail > Accounts > Forwarding. Do one of the following: To turn on forwarding, select Start forwarding, enter the forwarding email address, and select Save. Note: Select the Keep a copy of forwarded messages check box if you want a copy of the original message to remain in your mailbox.

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